It's no longer hyperbole to say that the COVID-19 pandemic changed everything. Whatever plans you had for your business at the beginning of 2020 - never mind for your personal health, social calendar, family events or travel - it's safe to say we've all re-written them.

 

Like all catalyzing events, COVID was more trigger than root cause; a forcing function that exposes underlying issues and accelerates change.

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Herein lies both the challenge and the opportunity for business: quite literally, adapt or die. 

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From top to tail - literally, supply chains to business models - every element of every business should be up for analysis, re-design, optimization and innovation. To do otherwise whilst the world around you changes at an exponential rate is to invite disaster.

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In periods of less intense change, I've had the privilege of leading Innovation & Growth for Deloitte Consulting, where I helped clients digest where the world is heading and how they can create value for their clients in this emerging reality. More recently, as an entrepreneur, I've been helping make an abstract concept ("The Future of Work") real for my clients, helping them redefine their digital talent strategies to become more efficient and agile through leveraging a global talent pool.

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In short: I've been there, with the trophies - and scars! - to prove it.

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The challenges of tomorrow will require new approaches, new innovations and a re-focusing on a critical but oft-forgotten element: the client - and how we can surprise and delight them while creating value that truly "moves the needle". 

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I'll be writing about it here and helping build it here. If you'd like to learn more or work together, please drop me a line anytime.

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To your success!

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- Marc

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